Privacy
Disclaimer – Not Personal Advice
The screens and videos on this website contain general information and do not constitute personal health or product advice. The content of the screens and videos does not take into account your personal eye health, prescription, medications, needs or other individual factors and you must determine whether it is appropriate to your own situation. We recommend that you obtain individual personalized information from your optometrist or doctor before making any eyecare decision.
The screens and videos available on this website may contain copyright material of Eyecare Plus Limited or third parties.
Privacy Policy
Introduction
At Eyecare Plus we take your right to privacy very seriously, and want you to feel comfortable using this web site. This privacy policy deals with personally-identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by Eyecare Plus, nor does it apply to persons that are not employees or agents of Eyecare Plus, or that are not under Eyecare Plus’s control.
Collection of Data
While on our website you may be asked to provide personal information via a form – such as an appointment request or contact submission. The reasons we ask you provide this data are set out below under Use of Data.
Additionally, Eyecare Plus may automatically receive general information that is contained in server log files, such as your IP address, and cookie information. Information about how advertising may be served on this site is set forth below, under Cookies and Advertising.
Use of Data
Eyecare Plus will use data obtained from this website to:
- Respond to enquiries, requests and complaints
- Provide products and services to our patients
- Customise and improve your user experience on this site
- Send direct-marketing material (but only if you opt in to our email newsletter)
Sharing Data with 3rd Parties
Your data will never be shared with a 3rd party – either based in Australia or internationally – unless:
- Provided for otherwise in this Privacy Policy;
- Your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data;
- A service provided on our site requires interaction with a third party, or is provided by a third party, such as an application service provider;
- Pursuant to legal action or law enforcement;
- It is found that your use of this site violates the site editor’s policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and/or property; or
- This site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this policy. In the event you choose to use links displayed on this web site to visit other web sites, you are advised to read the privacy policies published on those sites.
Data Security and De-Identification
Eyecare Plus take your data security very seriously and all electronic data captured on our website is stored on firewall protected servers, which are physically housed in a secure data centre. We have also taken numerous steps to monitor and defeat any unauthorised access.
After a period of no more than 24 months (2 years) – or earlier if specifically requested by you – any personally identifiable data which we no longer have a use for is automatically de-identified. This means that while we retain a record of your interaction with us, the specifics – including your name and contact details – are permanently removed from our website databases. Please note that this applies only to data obtained via the website. Any data provided to specific practice locations may be retained for a greater period of time.
Cookies and Advertising
Like many web sites, this web site may set and use cookies to enhance your user experience — to remember your personal settings, for instance. Advertisements may display on this web site and, if so, may set and access cookies on your computer; such cookies are subject to the privacy policy of the parties providing the advertisement. However, the parties providing the advertising do not have access to our site’s cookies. These parties usually use non-personally-identifiable or anonymous codes to obtain information about your visits to this site. You can visit the Network Advertising Initiative if you want to find out more information about this practise, and to learn about your options.
Accessing or Correcting Your Information
If you wish to access or correct any information we hold about you, please contact us via the details listed at the bottom of this document.
So we can provide access in a timely manner, please make sure to include your name and contact information (to help us verify your identity) as part of your request. A nominal administration fee may apply in some circumstances.
Changes to this Privacy Policy
Changes may be made to this policy from time to time. The date this document was last updated can be found at the very bottom of this page.
No Guarantees
While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or non-disclosure of data.
Contact Information
If you have any questions, complaints or enquiries about this policy or about this web site, please contact us.
Eyecare Plus Tamworth
shop 2/445 Peel St
Tamworth NSW 2340
Tel: 02 6766 2544
Policy Updates
This document last updated 4 October 2017.
